Who do I call to make
a report related to the railroad?
To report an in-progress,
life-threatening emergency, call 9-1-1.
- Tell the dispatcher where you
are and what is happening.
- Stay on the line with the
dispatcher in case responding officers have questions for you.
To report all crimes occurring on
railroad property, including the commissary, McKinstry Street train
station, and all railroad right-of-ways, call 707-477-5955.
To report a malfunctioning railroad
crossing signal, call 707-595-0911 or contact Summit Signal
To report property lost or left
behind on a train or on railroad property, call 707-477-5955.
To report damage or vandalism to
railroad property, call 707-258-0504 or 707-477-5955.
To contact a Napa Valley Railroad
Police Officer for non-emergency business, call 707-251-5218.
Napa Valley Railroad Police are
available 24 hours a day. 707-477-5955 is the number for the
on duty officer. If you call this number and receive the voice
mail greeting, leave a message so the officer on duty can return
your call. If you are reporting an emergency, hang up and dial
If you are calling for the Napa
Valley Railroad Company, call 707-258-0504.
If you are calling for the Napa
Valley Wine Train, call 707-253-2111.
How can I get a Napa Valley
Railroad Police uniform patch?
We do not sell or trade uniform
patches. Several people have tried to reproduce our patch and
sell them on ebay and on other internet websites. None of the
duplications are authorized and all are considered to be a copyright
Are Napa Valley Railroad Police
Officers "real cops?"
Yes. Every one of our peace
officers is a fully empowered police officer under the authority of
section 830.33(e) of the California Penal Code. Our officers
have peace officer authority 24 hours a day anywhere in the State of
California the same as any city police officer our county deputy
sheriff. Our primary jurisdiction extends to in and around
property of the Napa Valley Railroad.
Are Railroad Police Officers
trained the same way a city police officer is trained?
Yes. Although the law does not
require equivalent training, we hire only individuals who have
training equivalent to the basic police academy - the same training
that all city police officers and county deputy sheriffs complete.
In addition, our officers receive specialized training in grade
crossing collision investigation, train accident investigation, and
Operation Lifesaver presentation.
Can Napa Valley Railroad Police
Officers write traffic tickets?
Yes. Our officers can enforce
all of the laws of the State of California including all sections of
the California Vehicle Code. Enforcement is an essential
component of carrying out our public safety mission. We focus
our attention on violations related to the railroad.
Why does the Railroad need its
own police department? Is there that much crime?
The Napa Valley Railroad Company
operates its own police department with the intention of limiting
its reliance on public resources. The Napa Valley Wine Train
carries up to 350 people at a time on one train. The railroad
line includes over 90 public and private crossings that run over and
alongside Highway 29. Our mission includes protecting the
patrons, employees, and assets of the railroad. We believe
that our presences is the most effective deterrent to crime.
How does the local community
benefit from the Napa Valley Railroad Police?
Our department is committed to
supporting the law enforcement mission of all agencies in Napa
County. We participate in the county's law enforcement mutual
aid agreement and regularly assist the Napa County Sheriff's
Department, Napa Police Department, and St. Helena Police Department
in our daily work. Our officers drive marked patrol cars and
will take action any time they witness a violation of the law.
All of the revenue generated by the
enforcement actions we take (fines collected from traffic tickets or
other criminal cases) is returned to the local government entity
where the violation occurred. The Napa Valley Railroad Company
does not receive ANY funding from any its enforcement actions.
No public funds are used to operate the Napa Valley Railroad Police
Department. Therefore the local community is being provided
with an additional law enforcement resource at no cost to tax
We believe in the community policing
philosophy that includes preventing crime before it occurs.
Operation Lifesaver is a community education program designed to
inform the public about safety issues related to the railroad.
Specifically, Operation Lifesaver informs drivers about hazards in
and around railroad crossings. This program reduced accidents
significantly around the country. The Napa Valley Railroad
Police Department provides Operation Lifesaver presentations to any
community or school group in Napa County free of charge. Call
707-251-5218 for more information.